Ben MacAskill

Sponsored by Smugmug
Ben MacAskill

Director of Customer Success at SmugMug


Ben joined SmugMug 12 years ago doing Support part time between his college classes. The customers quickly became more important than his classes, and a love affair with Support began. With experience in QA and Product Management to complement the front line Support, Ben is able to provide insight into what it really takes to truly delight your customers.

PIX Talks

Tuesday Oct. 6, 3:00 – 3:25 PM • Expo stage